Many “slow internet” cases are Wi‑Fi problems, not plan problems. Try these steps in order and run a speed test after each one to see what helped.
- Restart the router: unplug it for 30 seconds, then plug it back in.
- Move it: place it centrally and high up, away from thick walls, metal and microwaves.
- Use the 5GHz band: faster than 2.4GHz but shorter range; use it when you are close to the router.
- Cut background traffic: game updates and cloud backups eat bandwidth.
- Use a cable for TVs, PCs and consoles where possible.
- Update the router firmware from its settings page.
- Change the Wi‑Fi channel if your area is crowded with networks.
- Add a mesh system or extender for large or multi-storey homes.
- Replace an old router: older models cannot use modern fibre speeds.
- Contact your provider if speed is poor even by cable, next to the router.
Tip: test once by cable and once over Wi‑Fi. If the cable result is good, Wi‑Fi is the problem; if both are poor, the line or plan is the likely cause. Start with the speed test.