Check your Salam speed now: press “Start Test” to see the download, upload and ping of your current Salam connection – fibre, 5G or mobile data.
How to test your Salam speed accurately
- Connect to the network you want to measure (router Wi‑Fi or mobile data) and pause downloads and streaming on other devices.
- On fibre, stand close to the router or use a network cable for the most accurate result.
- Press “Start Test” and wait for download, upload and ping to appear.
- Repeat two or three times at different hours (morning and evening) and compare the average with your plan.
What affects your Salam speed?
Salam offers home fibre internet and telecom services for individuals and businesses. For a reliable result, test with a network cable, close background downloads, then compare the average with your plan. If it is consistently lower, keep the results when you contact customer service.
What if your Salam speed is lower than your plan?
- Restart the router for 30 seconds, then test again.
- Test with a network cable, next to the router, to rule out Wi‑Fi problems.
- If speed drops only in the evening, peak-hour congestion is the likely cause.
- Check your plan’s fair-usage policy; some plans slow down after a data threshold.
- If low results keep repeating, contact Salam support and keep screenshots of your results. If the issue is not resolved you can complain to the Communications, Space and Technology Commission (CST).
More help: how to fix slow Wi‑Fi and what internet speed do you need?